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Returns & Exchanges
What is Double Bogey’s return policy?
At Double Bogey we offer free shipping on all returns and exchanges within the United States. We want to make certain that our customers are 100% happy with their gear. Items must be returned within 30 days of receipt for credit, full refund, or replacement of a different color, size, or another item of equal or lesser value. The item must be returned unworn, unwashed, and with receipt of purchase. To request a return or exchange, please email doublebogeyofficial@gmail.com.
How can I make a return?
Begin the Return/Exchange process by emailing doublebogeyofficial@gmail.com. You will need to include your order number and shipping zip code ready in order to do so. You can find your order number on your receipt or order confirmation email. We'll take it from there and be in contact with you shortly with a prepaid shipping return label.
All About Product Care & Sizing
How do your sizes run?
Double Bogey polos are true to size. See our sizing chart here for exact measurements. In general, we run one inch slimmer and one inch shorter than other leading performance polos, we offer an athletic type fit.
How should I care for my gear?
Double Bogey gear is very low maintenance - just throw it in the wash with like-colors, machine wash cold, and tumble dry low for best results
Where can I find your sale section?
We currently do not have a sale section on our website. If there is something that goes on sale, it will be indicated on the individual product page.
What I want is sold out? When will it be back in stock?
If you want something that is sold out, you can be added to a list that will notify you when the item is restocked. To do so, simply sign up for our mailing list. Be on the lookout in your inbox for when we restock the items!
Shipping
Where does Double Bogey Ship?
Double Bogey ships to the 48 contiguous states in the U.S.
How is shipping priced?
We offer free shipping on all orders over $120. Orders below $120 (even if you buy multiple items) that are shipped within the United States ship for a flat rate of $7. We want to make the shipping process as convenient as possible for you.
My package never arrived! Can you help?
If your package never arrived at your door, please contact doublebogeyofficial@gmail.com so we can help get your order to you as soon as possible. We'll be in touch shortly.
When will I receive my order?
We primarily use the United States Postal Service (USPS) to ship out orders and use their First-Class Package or Priority Mail Services. These services typically arrive within 3-5 business days after the date we ship your order. You will be notified when your order has shipped with an email from our team! Orders placed after 10AM EST will ship out from our facility the following business day. Business days are Monday - Friday (with the exception of US Holidays).
Can I change the address on my order?
Email doublebogeyofficial@gmail.com as soon as possible for a change in shipping address. Make sure to include your order number and new shipping address. If it's not too late, we'll take it from there!
Where can I track my order?
You can track your order at USPS.com and use their tracking feature for specifics on your package's shipping status.
All Things Double Bogey
What is your story?
Our story and how Double Bogey came to be can be found here!
Where are you located?
The idea was born in Durham, NC and we currently operate out of Maryland.
Where is your contact information?
If you need to voice a concern, share a testimonial, or just say hi, please contact us! If you'd like to share photos of you or a loved one in Double Bogey gear please email doublebogeyofficial@gmail.com (free gear if we decide to use one of your photos!)
Where did the name Double Bogey come from?
Shooting our fair share of double bogeys!
Do you have brand ambassadors?
We are currently accepting applications for our ambassador program (email or DM us!). Keep a lookout on our social media (namely our Instagram) for updates.
